The Lab  ·  The Sakuzo AI blog  ·  Lisbon, Portugal

What we learned putting AI to work

Numbers, sources, and what went wrong.

Working notes on customer service, automation and visibility in answer engines. Written by the people who did the work, with the math beside it and the source below.

3 articles
5 minutes per article
since September 2026

Where this comes from

There are two of us behind it. What is written here comes out of the work we do, and the background of each of us is on the About us page.

Math, not opinionsWhat gets measured

The numbers come from calculations run to decide something, not from studies skimmed in a hurry. When the measurement is not ours, we say whose it is and what year.

Data and sourcesWhat gets cited

A wage figure carries the decree beside it. A share of AI citations carries the study by name. Anything without a source stays out.

What broke, tooWhat almost nobody publishes

Service pages show what works. Here you also get what went wrong, with the date and the reason, which is the part that helps whoever comes next.

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